If you are not satisfied with the services being offered at SMEDA, you can report your suggestion/ complaints at the following email address

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

or send us your complaints in Feedback section.

Counselling services are available five days a week, from 9:30 am to 1:00pm Monday to Friday

Time to service each client may vary from case to case.  Normally, counselling and general advice is provided on walk-in basis. However, it may take two to three days to collect specific information. Business plan development or financing arrangement with financial institutions takes approximately 3 months to complet.

All SMEs who want to get business-related information or advise from SMEDA are required to contact SMEDA Helpdesks and fill in a brief form explaining their need and giving us their contact information. After registration, a SMEDA ID will be provided to SME. The ID will help us in tracking your information and therefore, it is requested not to loose the SMEDA ID slip and bring it next time you visit SMEDA

For detailed discussion with an expert on a particular field/issue or financial assistance, a more detailed form has to be filled in giving us more detailed profile. Based on that form the case will be forwarded to concerned department and the SME will be provided relevant assistance.

Most of the services offered by SMEDA are free of charge. However, in some cases, a nominal fee is charged which is heavily subsidised. Following table will help you understand our fee structure:

SMEDA’s target group has been defined as all businesses in manufacturing, services and agricultural sector with an investment in productive assets (not including land and building) from Rs 2 million to Rs.40 million or employee strength of 10 to 99.  However, for the benefit of other enterprises, we will endeavor to provide all services (except for assistance in raising financing and business plan development) to any enterprises smaller or bigger than our definition.

SMEDA offers following services for Small and Medium Entrepreneurs (SMEs):

1. Assistance in Raising Finance
2. Financial Advice
3. Project Identification
4. Business Plan Development
5. Technical Advice
6. Marketing Advice (Branding, Labeling, Packaging, Distribution, Promotion etc)
7. Company Incorporation, Export Registration & Regulatory Advice
8. Sales Tax, Custom Duty, Excise Duty etc
9. Training & Development
10. Information Services (Library, Databases, Project briefs, Pre-feasibilities)
11. Business matchmaking