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How to resolve "Invalid Security Token" Error at Login Page of SMEDA Website

Dear Website User's,

Our Support Team apologizes from those who face the inconvenience while trying to login on the website and had an encounter with “Invalid Security Token” error. The error pops when a registered user closes its browser window without logging out his/her account from SMEDA website and then tries to re-login onto the website on next visit.

How to fix or avoid the error from reappearing on the website!

Kindly make sure to logout your account every time after completing your desired task on the website. If you face the error next time on our website, just clear the cookies and cache of your respective browser (whichever you are using) and then try to reload SMEDA website. Follow the instructions below on how to clear chrome browser cache as most of the user’s who faced this error were using the Google Chrome browser;

1) Open Google Chrome

2) Click .It's in the upper-right corner of the window. A drop-down menu will appear.

3) Select More tools.This option is near the middle of the drop-down menu. Selecting it prompts a pop-out menu to appear.

4) Click Clear browsing data….It's in the pop-out menu. This will open the Browsing Data window.

5) Click the Basictab.This is in the upper-left corner of the Browsing Data window.

  • If you want to clear Chrome's website settings cache, click the Advanced tab instead.

6) Click the "Time range" drop-down box. It's near the top of the window. A drop-down menu will appear.

7) Click All time.This is in the drop-down menu. Doing so ensures that all of your browser's cached files will be deleted.

8) Check the "Cached images and files" box. It's in the middle of the window.

  • Uncheck every other box on this page if you only want to clear the cached files.
  • If you want to clear Chrome's website settings cache, check the "Cookies and other site data" box as well.

9) Click CLEAR DATA.This blue button is in the bottom-right corner of the window. Doing so will prompt Chrome to delete your cached files and images from your computer and browser.

If you checked the "Cookies and site data" box, Chrome will also clear out any cached versions of webpages, which will allow webpages to update when you visit them again. This option will sign you out of most accounts.

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